Nearshore Americas

12 Things You Didn’t Know About the Dominican Republic

Known to much of the world for sugar and beautiful beaches that look like sugar, the Dominican Republic continues to develop its role as a service provider to the rest of the world. In fact, the services sector now generates more revenue than agriculture (and would be an even bigger sum if you factored in the salaries of Major League Baseball players born here).

The government appears committed to growing the call center industry, and business is responding. The DR is a country with great opportunities but also, along with its top trading partner to the north, great challenges. Here are some facts we hope shed a little light on this Nearshore contender.


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Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

1 comment

  • Is David Campone working for you? David and I worked together and I would love to talk to him regarding possible employment with your company. I have 20 years callcenter management experience.

    Thank you and I would love to hear from you.