Nearshore Americas
Emerge BPO

Faces in the Crowd: Heidi Solomon-Orlick

Heidi Solomon-Orlick has joined Emerge BPO as its new CEO. The move is emblematic of the continuing enthusiasm and growth of Guyana as a nearshoring destination. Heidi has over 25 years of Global BPO experience and has worked in a wide range of industries from communications, media, eCommerce, to technology, healthcare and packaged goods. Her proven skills in Business Process and Technology Transformation, team building/mentoring, sales, service delivery and outsourcing, make her a good fit for the role.

Heidi is also a passionate advocate for diversity, impact sourcing, entrepreneurship and leadership development and is co-chair of the International Association of Outsourcing Professionals (IAOP’s) Women’s Empowerment, Leadership and Diversity Chapter. She also recently joined IAOP’s Social Responsibility Advisory Committee and is the New Hampshire Ambassador for Women’s Entrepreneurship Day. She also co-hosts a global podcast called Making of HERstory.

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Bianca Wright

Nearshore Americas Contributing Editor Bianca Wright has been published in a variety of magazines and online publications in the UK, the US and South Africa, including Global Telecoms Business,, SA Computer Magazine, M-Business,, Business Start-ups, Cosmopolitan and ComputorEdge. She holds a MPhil degree in Journalism from the University of Stellenbosch and a DPhil in Media Studies from Nelson Mandela Metropolitan University.

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