Nearshore Americas

Patni Plans Opening of New Delivery Center in Queretaro, Mexico

QUERETARO, Mexico – (Business Wire) Patni Computer Systems , a leading global IT and BPO services provider, will host a ribbon-cutting ceremony Friday, March 12, to unveil a new state-of-the-art IT business center in Queretaro, Mexico, that will expand Patni’s global delivery initiative and serve as the hub of the company’s expansion efforts in Latin American markets.

Patni is moving from its temporary facility into a permanent location in a high-rise building at ITESM Technological Park of Tech de Monterrey. The new center occupies 11,000 square feet on two floors in ITESM Technological Park –- more than eight times the capacity of its temporary location. Patni currently employs 40 in Queretaro. The company has plans to increase employment in the local facility to 200 by the end of 2010, with the bulk of the new hires coming from the local area.

“For the last year, Patni has been systematically increasing its focus on regional operations to enhance responsiveness to customer business requirements,” said Naresh Lakhanpal, president, Patni Americas. “The opening of the Queretaro facility represents an important step in our corporate strategy, showcasing our ability to invest locally by building regional delivery centers that leverage the talent base of local communities.”

Cutting the ribbon at the March 12 grand opening ceremony will be Lic. Jose E. Calzada Rovirosa, Constitutional Governor of the Queretaro State. The more than 400 attendees will include representatives from the state and federal governments and local industry. Patni representatives will include Asim Malik, a vice president with one of the company’s leading account groups; Ganesh Iyer, head of the company’s insurance and financial services business units; and Enrique Austria, director of operations and country head, Patni Mexico.

“Patni’s investment in our community illustrates how Mexico is gaining stature as a global IT hub,” said Rovirosa, the Queretaro governor. “Our regional government has supported this project, and we stand ready to welcome other IT providers with our skilled talent pool, competitive costs, improved language skills and other business benefits.”

The location offers Patni preferential access to customers in North and South America and within Mexico, the world’s 13th largest economy with an IT market of $5 billion. Customers will be able to leverage a “near-shore” engagement model and global delivery system simultaneously, allowing for seamless interaction on IT development projects, easier management of customer relationships and greater oversight on project tracking. This will reduce engagement costs while accelerating time to market.

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“This move allows us to serve an increasing demand from clients in North America and Latin America for near-shore resources,” said Austria, head of Patni Mexico. “We plan to use our Queretaro facility as the launching point for our business activities within the country and the region.”

Queretaro is Patni’s 22nd development center, expanding a global presence which already features near-shore centers in the United States and Europe.

Kirk Laughlin

Kirk Laughlin is an award-winning editor and subject expert in information technology and offshore BPO/ contact center strategies.

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