As we mark Pan American Day and the 200th anniversary of the Congress of Panama, Pan-American Strategic Advisors CEO Adam Ratzlaff argues that despite challenges, key resources and interest in promoting inter-American integration are becoming increasingly available. April 14 marked… Read More »

MIAMI — NGN Advisory Founder and CEO Rajat Sharma discusses the scope of how his company can provide valuable information to other operations during Nexus Miami, held in Oct. 2025.

The Philippines is urging BPO employees to transition to remote work as the nation grapples with severe fuel and electricity shortages triggered by the war in Iran. While the government pushes for this shift, resistance remains among certain workers and… Read More »

Latin American countries are actively reducing working hours, citing changing lifestyles and pressure from the younger generation. Forty-eight hours has historically been the standard in much of the region, but in the coming years this figure will be reduced to… Read More »

Power grids across Latin America are starting to crack under the sudden surge in electricity demand from AI-driven data centers. Nowhere is this more widely visible than in Mexico. In El Marques, a small town in the state of Querétaro,… Read More »

Mario Chaves knows what it takes to build in nearshore at scale. As co-founder of Avantica, he helped build one of the region’s best-known technology services companies, starting in Costa Rica and expanding across Latin America. So when he joins… Read More »

In the ongoing debate between cost and quality in outsourcing, Brad Meiller doesn’t see a contradiction. He sees a messaging problem. “There’s definitely a disconnected messaging there,” said Meiller, senior manager of North America consumer services at Spectrum Brands Inc.,… Read More »