Wizeline’s new CEO, Inés Casares, was never supposed to be a surprise. A 20-year professional ally of her predecessor, she was quietly placed on a succession plan shortly after joining the company, making her appointment less a leadership shake-up and… Read More »

Freshly graduated software engineers are facing a harsh job market as artificial inteligence tools reshape how software is built and push companies to favor experienced programmers over entry-level hires. Gone are the days when developers wrote code line by line.… Read More »

Venezuela is facing a historic turning point. After years of being sidelined by global investors, the January U.S. capture of Nicolás Maduro has triggered a tentative reopening of the nation’s borders and markets. Over the past four months and with… Read More »

Nearshore BPO provider Horatio is building a large contact center in the Honduran city of San Pedro Sula where it plans to hire around 1,000 employees over the coming years. “What we are building there is not a traditional call… Read More »

The demise of low-cost carrier Spirit Airlines is expected to deal a significant blow to tourism-based economies in Central America and the Caribbean while leaving thousands of U.S. travelers without an affordable travel option. The airline ran 348 weekly flights to… Read More »

We’ve all heard that AI is shaking up the nearshore IT industry: smaller teams, fewer junior roles, and a cooling demand for custom software. But AI isn’t the most immediate challenge we’re facing. It’s not even our competitors. It’s the… Read More »

For years, Cancún has been viewed primarily as a tourism powerhouse — a Caribbean destination built around resorts, beaches and nightlife. But business leaders inside the region increasingly argue the city is evolving into something more: a growing nearshore services… Read More »