Startup Humand is wagering that the next generation of workplace software won’t be built for office workers, but for the billions of people whose jobs keep them away from a desk — a problem that often plagues the nearshoring industry.… Read More »

Foreign BPO entities in the Philippines are facing renewed fiscal pressure as the imposition of taxes by local government agencies is projected to escalate operating expenditures by 15–20%. The Information Technology and Business Process Association of the Philippines (IBPAP), the… Read More »

With the sky-high H-1B visa fee nearly cutting off their access to foreign tech talent, American firms are shifting a chunk of their business operations to India under the guise of expansion. The latest entrant is Silicon Valley giant Google.… Read More »

Caribbean countries have long stored their data in foreign facilities, but that is beginning to change with the rise of artificial intelligence. Today, from Curaçao to Puerto Rico, governments are mulling plans to establish data centers of their own. Oil-rich… Read More »

Between 2006 and the mid-2010s, finance and accounting functions at The Home Depot were transitioning from Atlanta to offshore providers in India, similar to many other large companies in the U.S. Work was initially split between two companies, but later… Read More »